FAQ's



What number do I dial to make a call?

01 255 9467

Am I limited to certain destinations when I sign up?

No, you can make National and International calls to landline and mobile numbers.

What is my Pin and Account number for?

You will be asked for a Pin and Account number if you call from a phone that is not recognised on your account.

Is there a limited time for when I have to use my credit.

Your account will always be kept activated as long as there has been a minimum of one call made in a 3 month period. If no call has been made in 3 months, the account will be made dormant.

I am worried that my balance will run out and I will not be able to make any calls. Do you have an automated top up system?

Yes we do. If you are worried about your balance credit running low, we have an automated top up facility available to put your mind at rest. The top up is automatically made when your account hits a minimum balance trigger point. You can decide how much is topped up when you add the facility to your account. Please email us on support@swiftcall.ie or call us on 01 209 6901 if you would like more information on Automated Top Ups.

If I do not have a Credit, Laser or Debit Card how do I top up?

We can provide you with a personal Swiftcall An Post card which allows you to go to your local post office and top up over the counter with cash or cheque. Please email us on support@swiftcall.ie or call us on 01 209 6901 if you would like more information